Carrier Sales Coordinator - Des Moines, IA
Bison Transport is a leading third-party logistics (3PL) provider specializing in transportation management. We connect shippers with carriers, ensuring efficient and reliable freight transportation solutions. We are currently seeking a motivated and dynamic Carrier Sales Representative to join our team and contribute to our continued growth.
As a Carrier Sales Coordinator, you will play a crucial role in our operations by sourcing and securing reliable carriers to meet our clients' transportation needs. You will be responsible for building and maintaining strong relationships with carriers, negotiating rates, and ensuring timely and cost-effective transportation solutions. This position requires strong communication skills, attention to detail, and the ability to thrive in a fast-paced and dynamic environment.
Key Accountabilities / Responsibilities
- Source and identify reliable carriers to expand our network and meet client transportation requirements.
- Develop and maintain strong relationships with carriers, fostering trust and effective collaboration.
- Negotiate freight rates and contract terms with carriers, ensuring competitive and cost-effective solutions.
- Manage carrier performance, including tracking on-time delivery, service quality, and compliance.
- Continuously monitor market conditions, industry trends, and carrier capacity to proactively address any potential challenges.
- Utilize transportation management systems (TMS) and load boards to identify and match available freight with suitable carriers.
- Coordinate with the operations team to ensure seamless execution of transportation services and resolve any issues or exceptions that arise.
- Maintain accurate and up-to-date records of carrier contracts, rates, and service agreements.
- Provide exceptional customer service by promptly responding to inquiries and keeping clients informed on shipment status and updates.
- Collaborate with the sales team to support business development efforts, including prospecting and lead generation.
What Do You Need to Succeed?
- High school diploma (Bachelor's degree in a related field preferred).
- 1-3 years proven experience in carrier sales, freight brokerage, or logistics operations.
- Strong negotiation and communication skills with the ability to build and maintain professional relationships.
- Excellent problem-solving abilities and the capacity to thrive in a fast-paced, deadline-driven environment.
- Familiarity with transportation management systems (TMS) and load boards (DAT, Truckstop, etc.)
- Understanding of transportation regulations, compliance, and industry best practices.