The invoicing team member’s primary responsibility include daily billing of their assigned accounts. Invoicing team members are responsible for understanding each customers requirements and expectations that are assigned to them. We have a complex list of customers, having the team members understand and successfully invoice our customers helps to ensure we are being paid on time. The invoicing members are responsible for their daily/ weekly interactions with their customers inside and out of the organization.

Key Accountabilities/Responsibilities 

Order Information

Responsible for verifying order information from bills of lading, faxes, etc.

This includes ensuring the following is documented:

• Bill to codes
• Reference Numbers
• Piece Count and Weight
• Currency
• All stop charges and any additional charges
• Deal with customers and customer service regarding billing issues
• Invoice additional charges from our cost recovery program

Billing

Ensure customers are invoiced correctly and efficiently

This includes the following:

• Review paperwork for completeness and clarity
• Rate orders based on spots, Metric Ton, Weight, & by auto rating
• Invoice Customers- Daily, Weekly, and Monthly
• Verify correct information and change status to "Ready to Print"
• Run End of Day Audits
• Import all "Ready to Print" inavoices into Dynamics program
• Mark all invoices as "Transferred"
• Send invoices out EDI, Email, or by Mail

Other

Engage in other projects and activities as necessary to the position and as assigned by the invoicing supervisor